We believe in enhancing the inner and outer beauty of each and every guest we serve at Vibrant Beauty Salon & Spa. Our mission is to create an extraordinary guest experience that nurtures, renews, and transcends each guest in mind, body and spirit.
To create an exceptional guest service experience at Vibrant Salon & Spa, our pledge to you is:
To answer the phone promptly, professionally, and listen actively to your needs. You are appreciated.
To welcome you to the salon with a smile, a hello, and a beverage. We will then offer a salon tour.
To ask you questions that will help us discover the solutions to best serve you, based on your needs and lifestyle. We will teach you about the products customized to complete your rituals at home.
To connect you to wellness and a state of serenity with a Stress-Relieving Scalp and Hand Ritual, depending on your service. You deserve the relaxation.
To continue your wellness experience with a shampooing and conditioning ritual. We will use the products specifically chosen to meet the needs of your hair, both in the salon and at home. Everyone loves a good shampoo.
To listen carefully in the service ritual, and adapt the service to fit your needs.
Our mission is to take care of you. We will educate you on the features and benefits of the products and tools you will use at home to re-create your style.
To complete your experience with a value-added service, such as a complimentary makeup finishing touch. It begins with a quick dust-off of any loose hairs around the face, and can end with a complete look.
To review the products used and recommend the best customized system for home care. We use your personal guest card to record the results of each salon visit.
To reserve your next appointment, before you prepare to leave. Booking your appointment in advance ensures an open appointment time that best fits your scheduling needs, and ensures the availability of your service provider.
To let you know how much we appreciate you and thank you for experiencing the difference at Vibrant Salon & Spa. We look forward to your next visit at Fredericton's newest salon!